Privacy policy.

Privacy Policy
Last updated: June 2026

Data Controller
Under UK data protection legislation, Base North Marketing is the Data Controller. This means the company determines how your personal data is processed and for what purposes.

Cookies & Data Collection
Our website is built on the Wix platform, which automatically collects limited technical information such as your IP address, browser type and pages visited. This data is used only for site performance, security and basic analytics purposes.

We do not use personal information collected through this website for advertising profiling, behavioural tracking or third-party marketing purposes.

This website uses essential cookies required for security and site functionality, as well as optional cookies that collect limited, anonymous usage data to help improve performance. Non-essential cookies are only activated once you provide consent via the cookie banner.

This website also uses Usercentrics for Wix to manage cookie consent. Usercentrics stores information about your preferences and consent choices to ensure compliance with data protection laws. Consent data is retained in line with Usercentrics' data retention policy.

You may withdraw or amend your cookie consent preferences at any time using the cookie settings button available on this website.

We do not share your personal data with third parties for marketing purposes.

Contacting Us
If you contact us by email, telephone, online form or other appropriate means, we will only use this information to respond to your enquiry and discuss our services.

Why We Hold and Process Personal Data
We collect this information to enable us to provide information about our services, respond to enquiries and deliver services to our clients.

Legal Basis for Processing
We process personal data where it is necessary for our legitimate interests in responding to enquiries, providing information about our services and delivering contracted services.

We will only send marketing communications where you have provided your consent. You can withdraw your consent at any time.

How We Keep and Use Information
Your name and contact details may be stored within our email system and other secure business systems used to manage enquiries and provide services. Access is restricted to authorised individuals and appropriate measures are in place to protect your information.

The information will only be used to respond to your enquiry, provide our services, issue invoices and maintain appropriate business and accounting records.

Third-Party Service Providers
We use trusted third-party service providers to support the operation of our website and business activities, including Wix.com Ltd (website hosting), Usercentrics (cookie consent management) and other business systems used to manage enquiries and client relationships.

These providers process personal data only on our instructions and in accordance with applicable data protection laws.

International Transfers
Some of the third-party services we use may store or process personal data outside the United Kingdom. Where this occurs, those providers are responsible for ensuring that personal data is handled in accordance with applicable data protection laws.

Data Retention
We will only retain personal data for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services and meeting our legal, accounting and record-keeping obligations.
 
Information may be retained within our email systems and business records for customer service, business administration, legal and accounting purposes.


Children's Information
Our services are intended for businesses and business professionals and are not directed at children. We do not knowingly collect personal data from children.

If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to remove that information from our records.

Your Rights Under UK GDPR

You have the right to:

• Access a copy of the personal data we hold about you

• Request correction of inaccurate or incomplete personal data

• Request deletion of your personal data where legally applicable

• Request restriction of processing in certain circumstances

• Object to the processing of your personal data in certain circumstances

• Request the transfer of your personal data to another organisation where applicable
   

We will respond to all valid requests within one month.

To exercise any of these rights, please contact:
natalie@basenorthmarketing.co.uk

Any Concerns
If you have any concerns about how your personal data is being handled, please contact us using the details below.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or the way we operate. Any updates will be published on this page.

Contact Details
Natalie Moulden
Base North Marketing
natalie@basenorthmarketing.co.uk
07753 498964